1. Do Gazal.pk have a physical store?
Not yet, but we aim to launch our physical stores in Pakistan soon.
2. What is shipping cost?
We use Call Courier service. Within Lahore and province, the cost is 250/- PKR, and for different cities, it is 300/- PKR for orders under 1 kg.
3. What is the delivery time in Pakistan?
We provide shipping throughout Pakistan, with deliveries typically taking 3-5 business days.
4. Can i cancel my order?
Yes, you can cancel your order before it is shipped.
To cancel an order, please call or WhatsApp us at +92 328 5203469
5. Can I return or exchange my product?
Yes, we offer easy returns and exchanges for customer satisfaction, but some policies may apply.
6. What is return or exchange policy?
If you are not happy with your purchase, you may return or exchange it within a 5-day from the original order date. For further assistance, please read our return & exchange policy.